The Power of One: Freshworks Community

As we set out to build the Freshworks Community, the scope of our mission became larger, more encompassing. Sure, we would have our customers on Freshworks Community but what about the others? Surely there are other businesses working toward similar goals and tackling similar challenges as us and our customers.

Doing business is no longer about merely selling products or services. Businesses are now geared towards nurturing lasting relationships and creating meaningful experiences—it’s the age of the experience economy.  Across businesses, jobs and industries, many of us work hard to deliver valuable experiences to our customers. Here’s an opportunity for us to share, learn from each other, and belong.  


Launching the first-of-its-kind platform from Freshworks—the Freshworks Community. A platform for CX, ITSM, marketing, and sales stars to network, share and solve challenges. This global community is the ideal place to share best practices, learn from one another, inspire, and encourage peers so we can all become better together. 

The three pillars of Freshworks Community 

  • Engage
    Build connections that count. Engage with leaders and visionaries in your industry as well as with leading professionals from around the world. 
  • Educate
    Learn from the best and pay it forward. Trade ideas, actionable insights, tips and tricks, and ask questions to help create a great customer experience. 
  • Empower
    Share lessons, seek answers and meet your peers! The stage is open for discussions, debates, and finding solutions to the most challenging and interesting questions.

So here we are. NETWORK, LEARN, and GROW with Freshworks Community. Join us in our mission and be part of a group of people determined to make the world a happier place. 

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